Illustrative example
MAP
Custom fields, your schema.
Map conversation details to the standard and custom fields your team uses. Configure the mapping around your CRM workflow.
For RevOps/Leadership
Make customer conversations visible across your organization. buddi structures the details and connects them to your CRM, tools, and AI agents.
Northstar Services · Field visit
“Our operations lead is reviewing pricing. We need rollout options before Friday.”
Source · customer conversation
Illustrative workflow
Before buddi
Find missing budget, timing, and decision-maker fields across accounts.
Before buddi
Rebuild numbers in spreadsheets because account context is missing.
Forecast from reality.
Before buddi
Pull a one-off CSV every time. Normalize formats by hand.
Before buddi
Training week, change management, three weeks of nagging reps to fill it in.
Consistent fields. Less chasing.
Send field knowledge to the systems your team already uses. Map CRM fields, route follow-ups, and bring conversation context into your own workflows.
Build on your company context with API and MCP.
Illustrative example
MAP
Map conversation details to the standard and custom fields your team uses. Configure the mapping around your CRM workflow.
Illustrative example
MEASURE
Review the context captured across your team. Keep budget, timing, and buying contacts in view, and identify details to follow up on.
Company context
INTEGRATE
Bring conversation context into your internal tools and AI agents through Buddi’s REST API and MCP. Explore the reference on the Developers page.
See how field knowledge reaches your CRM and your wider stack in a 30-minute demo.
Book a demo